HP OfficeJet Pro 8020 series

[LynMarblehead]

My HP OfficeJet Pro 8020 series won't print with the yellow cartridge.  I've run all the diagnostics and cleaned to the 3rd level, plus replaced the Yellow Cartridge twice.  Still no yellow

[sandytechy20]

@LynMarblehead

Welcome to the HP support community.

I understand that the yellow ink cartridge is not working, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.