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Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-13-2020 02:38 PM

HP Recommended

I actually used the ink warranty and received a free blue toner that HP shipped next day air.  The ink worked!

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‎11-13-2020 02:43 PM

HP Recommended

Thanks! I got a new ink through warranty and it worked!

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‎11-16-2020 11:10 PM

HP Recommended

@Andy_Synnex

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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‎11-18-2020 10:04 AM

HP Recommended

I am having the exact same issue....frustrating!

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‎12-01-2020 12:13 PM

HP Recommended

I have bought 2 sets of the 910 and 910xl to try and fix before reading this. They both have the warranty dates you noted. Am I able to get a refund on these? One I bought from Amazon and the other from Target. 

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