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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hello,

 

I recently changed all ink with original HP ink cartridges, I have the instant ink subscription. However since doing this the black ink doesn’t seem to print very well (see print quality) 

 

I have tried everything such as reset, clean print head, even removed the ink cartridge to make sure sufficient vent as well as clean any dried ink. Still no difference, so I need a new black ink cartridge, how do I order a new one from HP if I am on the monthly plans? 

Thanks 

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