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‎08-18-2023 10:53 AM

HP Recommended
Product: HP OfficeJet Pro 8210 Printer

I have an  HP Officejet Pro 8210.  I am a teacher and had to purchase this printer out of my own pocket to use in my classroom.  My school does however purchase ink for me in between my instant ink cartridges that I also pay for myself.   It is ridiculous that the printer won't let me use the generic brand cartridges.  After all this is MY printer that I purchased and OWN.  I should be able to use whatever ink cartridge I want!! Can someone please help me fix this issue?  My computer at school is under mega security so I cannot download things as easily as you could with your own computer. I do not have another computer at home.   Someone please help! Thank you!

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1 REPLY 1

‎08-21-2023 07:55 AM

HP Recommended

Hi @lindsayvafides 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

Treeko

HP Support


I am an HP Employee

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