• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
macOS 11.0 Big Sur

My HP OfficeJet Pro is printing colors way too dark. I have tried cleaning the printheads and aligning them as well. I have also tried printing all of the diagnostic tests. It doesn't fix the issue. Whenever print the test sheets the colors come out perfect. I know this isn't a file issue because whenever I try to print something out for work or anything on the internet the colors become dark or kind of neon. I also use genuine HP cartridges. My printer has done this since I got it back in July of 2021 so the warranty has expired. Is there any fix for this issue?

 

I have attached photos showing the difference.This is the printableThis is the printableThis is how it printedThis is how it printed

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.