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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Error message asking me to use Setup cartridges. They were accidently tossed away. Can you help me override. 

3 REPLIES 3
HP Recommended

@RieBear

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I understand you do not have the setup ink cartridges.

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Have a great day! 

ECHO_LAKE
I am an HP Employee

HP Recommended

did you get the reset instruction?

can you share it?

HP Recommended

@Petacalco

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • What seems to be the exact issue with your HP Product today?  

Keep me posted!

ECHO_LAKE
I am an HP Employee

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