HP Officejet 5255 Print Error (Cartridge Cannot be used until printer is enrolled in HP instant Ink)

[Numberboy]

Hello

I've just purchase this HP Officejet 5255 printer online in the Facebook Market. and i was able to print a couple of documents for the first 2 days, but now, I get this message that my Cartridge cannot be used until printer is enrolled in HP instant ink. 

is there anyway I can get rid of this error message and use it as normal? because I don't use this printer for work or anything. I just have it as a home use so when I have something to print. 

Thank you in advance for your help on this matter. 

KT.

[Kumar0307]

@Numberboy, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to print due to this error. If the printer was enrolled in Instant Ink by the previous owner, you may get this error.

The printer has to be removed from the Instant Ink service which can be done by the previous owner.

Check if you are using Instant Ink cartridges in the printer.

Since you do not have the account information, you will have to use regular HP ink cartridges to print.

You may turn off web services and try printing

Click here to know how to turn off web services.

Hope this helps! Keep me posted. 

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