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‎11-29-2023 10:10 AM

HP Recommended
Product: HP OfficeJet Pro 6230 ePrinter

We work at a business and trying to setup a new HP OfficeJet  Pro 6230 new out of the box. 

 

We are receiving a  'Use SETUP Cartridges' Error

 

we have HP cartages installed but they are not the ones that originally came with the printer (none in the box)

 

Is there any way to bypass this?  Tries several things mentioned online but so far, No luck/ 

 

Category:
1 REPLY 1

‎12-04-2023 07:05 AM

HP Recommended

Hi @sellman,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with setting up your new printer and may need advance support.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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