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HP Recommended

Hello,

 

I've got the same problem with my HP OfficeJet Pro 8210. I don't have the setup cartridges, but the 952/953XL.

Could you please send me the instructions to bypass the setup cartridges error?

 

Thanks a lot.

1 REPLY 1
HP Recommended

Hi @Cj651,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.


Example of HP 950 ink cartridges

 

Check the ink cartridges


Check the cartridge labels and make sure the cartridges are seated properly in the carriage.

 

  • Turn on the printer, and then open the door or lid to the cartridge access area.
  • Wait until the carriage is idle and silent before you continue.
  • Check if the cartridges have 'SETUP' on the label.
  • If your new printer did not come with SETUP cartridges, return it to the retailer. SETUP cartridges cannot be purchased from retailers and are available only in the box with a new printer or with some replacement printhead kits.
  • If SETUP cartridges are installed, or you installed new cartridges and got the error, continue to the next step.
  • Push the ink cartridge to remove it, and then push it into its slot until it snaps into place.

 

Removing and reinserting a cartridge

 

 

  • Repeat these steps to remove and reinsert the other cartridges.
  • Close the door or lid to the cartridge access area.

 

Reset the printer

 

Reset the printer to recover from printer errors or failures.

 

  • If your printer has a rechargeable battery, remove it.
  • With the printer turned on, disconnect the power cord from the printer.
  • Unplug the power cord from the power source.
  • Wait 60 seconds.
  • Reconnect the power cord to a wall outlet and to the printer.

 

NOTE: HP recommends plugging the printer directly into a wall outlet.

Turn on the printer to complete the reset.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

^ Alden4
HP Support

Raj_05
HP Support Community Moderator
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