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HP Recommended
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Microsoft Windows 11

I saw that HP released updates for printers to allow non-HP cartridges:

 

  • HP printers with dynamic security that can be disabled: HP OfficeJet 6810, 6820, OfficeJet Pro 6230, 6830, 8610, 8620, 8630, 8640, 8660, X451dn/dw, X476dn/dw, X551dw, and X576dw printers.
  • HP printers with dynamic security that can be disabled depending on the date of manufacture: HP Officejet Pro 6970, 7740, 8210, 8700, Officejet 6950, PageWide 300, 400, and 500 printers. The key is the manufacturing date. If the printer was manufactured before Dec. 1, 2016, dynamic security can be disabled via a firmware update. If the printer was manufactured after that date, however, dynamic security can not be disabled.

 

Unfortunately, I do not see the HP Officejet Pro 8600 N911g  in the list. I am using windows 11 with HP Smart and it will not allow use of third party cartridges. The cartridges used to work until an update that has disabled them. Is there software or a solution you can provide that will allow the use of the 3rd party cartridges? I know they work with the printer, the update has disabled them.

 

Thank you.

2 REPLIES 2
HP Recommended

Hi MyPrinter27,


Certainly, it sounds like you're advising against using third-party or refilled cartridges due to potential issues. Here's a refined version:

"We strongly advise against the use of third-party or refilled cartridges as they can reduce the printhead's lifespan and may lead to future problems."

 

-regards

Raj2111
I am an HP Employee

HP Recommended

Hi, 
We haven't heard from you!

 

This post is concerning the thread you recently created in your friendly neighbourhood (HP Community).

 

I would like to know if the resolution we provided worked for you.


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

Raj2111
I am an HP Employee

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