Hi I have 2 HP Officejet Pro 8710 that I brought with me from the USA since was moved to London and when I checked with HP they suggested I use HP 953 cartridges but they are not working. It says not intended for this printer!!
I checked the previous cartridges and they were 952. No 952 to be found. I found some on Amazon but the price of the black cartridge is 125 UK pounds for the regular one and do not know if they are fake!!!!
Very strange situation especially knowing how HP is usually a major brand.
I would appreciate a feedback on what to do please.
You would need to contact HP Support in the UK to reset your printer to accept the local cartridges for Europe.
Ensure you have a full set of genuine HP 953 cartridges available and then follow the below guidelines to contact HP Support, be sure to clearly clarify that you have moved with the printer from another country:
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".