HP Officejet Pro 8720 Regional Reset

[JulietteSalomon]

Hi I need help with my printer hp officejet pro 8720 It was purchased in  malaysia, and I have relocated in Greece. so I am looking for a regional reset so that i may use 953 ink instead of 954 ink. Thanks!!!

[Betty0610]

@JulietteSalomon

Welcome to the HP Support Community.

Yes, we'll have to do a region reset.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

Please do let us know.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[JulietteSalomon]

Hi,

Thanks you for reaching out of me, I've already get everything ready a set of cartridge HP953... software install with USB....so what should I do next please?

[JulietteSalomon]

Hi,

I'm still waiting for your reply?.......................Please I need help its urgent!!!!

[Betty0610 · Accepted solution]

Great 🙂

1. Launch the printer software from the desktop icon or, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.

2. Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.

3. Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.

4. If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.

Use the "Copy to Clipboard" feature to paste the values here or take a screenshot of the screen and send it to me in private.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thanks!

Have a great day

[JulietteSalomon]

Hi Betty,

Good morning I'm still waiting for your reply for the regionalize reset code, please help me I'm desperate right now and I need my printer to work I have a lots of work documents to print, I don't want to purchase another printer.

you ask me to click " solution accepted" I'm already did, right now I need your help!!!

[JulietteSalomon]

Hi Betty,

I'm sorry for late replies, I was very busy at work didn't have time to check it, I'm checking right now and it seen to be good and working, great job Thank you so much, sorry for the trouble I may cause....

Kind regards

Juliette Salomon

[Betty0610]

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Have a nice day and stay safe!:)

[miracle07]

hi I have a similar problem with HP DeskJet 3634 from Germany using in 302 and I have to switch it to 63 XL American ink. I need the reset code and I’m not sure how to message you directly. Please help and thank you so much.