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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DixieFriend
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HP Officjet Pro 8710 Only Printing in Black and White

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My HP Officejet Pro 8710 will currently only print in black and white. I use a Mac computer. We have updated the software, rebooted the printer, uninstalled and installed the printer from the computer, tried printing off of a USB, from photoshop, from a PDF, and from the HP app. There is plenty of ink in the cartridges. Is there anything else I can try?

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banhien
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@DixieFriend 

 

It has an option for Grayscale printing. Please select  Off from Properties when printing.

 

Regards.

BH
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DixieFriend
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I have set the printer to color, selected 1 sided.  It still prints only grayscale

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