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‎10-19-2022 11:14 AM

HP Recommended
Product: HP PSC 1315 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

 

19 Oct 2022

 

HP PSC 1315 All-in-One printing problem .

 

The printer prints one line at a time every 5 minutes . Printing starts with bad quality and progressively becomes blank after 15 lines when I cancel printing document consisting of a page full of text lines .

 

Same problem occurred for Word or PDF documents created by me , or documents attached to emails .

 

The last time a normal quality page printed was after the black cartridge was changed because the light next to Change Print Cartridge was blinking preventing printing . This was the Test Page for scanning back into the printer to ensure best quality print .

 

Thereafter , I followed the Windows 10 and HP troubleshooting suggestions requesting a print after executing every suggestion - unfortunately with no normal print success .

 

After having Windows 10 remove the printer and reinstalling it , its settings and preferences windows showed the printer installed properly and with no faults .

 

HP Print doctor did not find any faults resulting from its several tests .

 

Your soonest fixing suggestions will be greatly appreciated ,

 

Best regards , LJL21

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