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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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I purchased a HP PageWide Pro 477dw a few years back. It had very light use since it was purchased and HP ink has always been used/installed. During Covid, the printer went into storage - I took it out of storage last year and it has not worked properly since. I have replaced the ink, cleaned the printer heads and replaced the duplex unit (as someone said that may be the issue), to no avail. I don't know what else to try and am reluctant to buy another printer given how little this one has been used.
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