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My office has an HP PageWide Pro 477dn Multifunction Printer and suddenly went to a bluescreen with B80004B4. I'm hoping someone here can provide the USB flash file I need for this printer. I saw one in the forums, but it is for the 477dw (pwpro_477dw_1908C_02182019.rfu). Not sure if I should try that instead, but I'm afraid it may cause more issues. I just need to try reflashing the firmware before I throw away a perfectly good printer.

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