HP Photosmart 7520 only prints blank pages

[Salvador74]

HP Photosmart 7520 - Just installed new cartridges but the machine will not make copies. It just puts out blank pages.

[SoftaLarry]

Same issue. All new cartridges

Lenovo ideapad S145

[The_Fossette]

@SoftaLarry

I reviewed your post and I understand that the printer is making blank copies.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/product/hp-photosmart-7520-e-all-in-one-printer-series/5199461/document...

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[SoftaLarry]

Sorry The_Fossette. I have tried all of that. I di try a new outlet because that never occured to me. I even tried all new cartridges. I cn not align them or clean the cartridges.  I cleaned the printhead to no effect as well.

With the cost of ink, I don't much care for the idea of a new printhead and all new cartridges at this point

[The_Fossette]

@SoftaLarry

Are you facing the same issue when you make a copy?

Cheers!

[SoftaLarry]

I just tried a copy. I get a faded, partial copy with no color.
It also will not let me aligh the cartridges now

[The_Fossette]

@SoftaLarry

It looks like a hardware issue, I recommend you contact support and check the available service options for the printer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!