HP Photosmart C7280 Printer will NOT print in color

[britty89]

I'm not getting any Error messages, but my printer will NOT print in full color. It only prints in an off-black or really dark but not entirely black.  I've tried going through the self-diagnostics and doing the Test Print options, but it still won't do what it's supposed to.

Any ideas on what could be wrong and how to fix it?

[Echo_Lake]

@britty89

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• 1) Does the copy print out the same way? 
• 2) What's the application you are trying to print from? 
• 3) Have you tried printing from a different application or device? 

Follow these steps to check the print settings for your print job.

• In the program, you are trying to print from, click File, and then click Print. The Print dialog box opens.
• Select your printer, and then click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
• Click the Paper/Quality tab.
• From the Media drop-down, select the paper type that matches the paper loaded in the input tray and then select the desired print quality.
• Click OK to apply the settings, and then click Print.

If the issue persists, continue to the next solution from here: https://support.hp.com/in-en/document/c03708109 By the end of the article you will be able to isolate the issue.

Hope this helps! Keep me posted for further assistance.
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