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‎08-22-2021 09:07 AM

HP Recommended
Product: HP Planet Partners return and recycling programme HP PART No. 5998-5944

Official recycle bag shows HP Part no. 5998-5944 and there is no part available directly from HP. It seems a bit daft or is it just me. I cannot remember where I got them from and there is no indication how to get them through the HP website. Extremely frustrating and irritating. Have cartridge to recycle and no way to send them. Looks like they are just going to go in the garbage, like what everyone else is doing!!

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2 REPLIES 2

‎08-22-2021 11:02 AM

HP Recommended

https://www.hp.com/us-en/hp-information/recycling/ink-toner.html

 

This link should be what you are looking for.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎08-26-2021 09:03 AM

HP Recommended

Thank you for your response. Went to the website and filled out the info to order mailing bags. But this seems to be just for USA customers. I am in Europe! I cannot find how to order the recycling bags and cannot remember how I first ordered them. But had received enough for several years but now have run out. Anyhow, thanks again for your help. Don't understand why this is not listed very clearly or that they are not given out with the purchase of new cartridges!

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