HP Printer 8035e ink

[venny]

Purchased HP Printer 8035 e from Amazon Printer S/N [Personal Information Removed] in April 2023. Do little printing. Printer came with at least 1yr ink supply. Now have message ink supply low. Did no color printing. WHY. If must buy new ink cartridges what are the specifications please. Surprised at the rapid ink depletion.

Please assist

[Nal_NR · Accepted solution]

Hi @venny,

Welcome to the HP Support Community. 

I'd like to help!

Your HP OfficeJet Pro 8035e printer is designed to work with the original HP 910 and HP 916 ink family. Click here to know your cartridges. 

Click here to know the ink levels.

For print quality issues. perform the steps from this document

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[venny]

Thanks Elohi. I ordered ink from HP with capable assistance at  HP Chat  but now this 93yrs. old man having trouble again. Either brain dead or very clumsy. I cannot enter my HP account because of cell phone difficulty. How can I reset my account.?I do not wish to use the additional verification. I need to subscribe to the instant ink program but system will not allow. Please HELP. Want to keep all as simple as possible.

[Nal_NR]

Hi @venny,

Really appreciate your time and patience with us. To get this issue fixed, you will need additional support from our internal teams in HP for better assistance via remote. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!