HP Printer DJ 2130 Cartridge Error Pls help

[Reziii]

Printer has an error of this 

[A_Gayathri]

Hi @Reziii ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

A "Cartridge Error" on an HP DeskJet 2130 usually indicates a problem with the ink cartridges or their installation. Here are some steps you can try to resolve the issue:

Check Cartridge Installation:

• Open the printer's access door to reveal the ink cartridges.
• Ensure the cartridges are properly seated in their slots. Press down gently on each cartridge to make sure they click into place.

Remove and Reinstall Cartridges:

• Turn on the printer and open the access door.
• Wait for the cartridge carriage to stop moving, then remove the cartridges.
• Check the cartridges and slots for any visible debris or damage.
• Reinsert the cartridges, making sure they are properly aligned and clicked into place.

Clean Cartridge Contacts:

• Turn off the printer and unplug it.
• Remove the cartridges and use a lint-free cloth or a cotton swab lightly moistened with water to clean the electrical contacts on the cartridges and inside the printer.
• Allow everything to dry completely before reinstalling the cartridges.

Check for Ink Cartridge Compatibility:

• Ensure you are using genuine HP ink cartridges that are compatible with the DeskJet 2130.

Reset the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds.
• Plug the printer back in and turn it on.

Update Printer Firmware:  Update the firmware on an HP printer 

• Sometimes, updating the printer's firmware can resolve cartridge errors. You can check for firmware updates on HP's official website or the HP Smart app.

Refer to this document:   HP DeskJet 2130 All-in-One Printer series User manual 

I hope this helps. 

Take care and have a good day.

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