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‎01-24-2021 11:20 AM

HP Recommended
Product: HP Photo 6230 series
Operating System: Microsoft Windows 10 (64-bit)

Hi, I set up a new printer a few weeks ago but nowhere during the install did it ask me for the claim code,

 

I set up a new account on HP Instant and Ink and enrolled the printer still having not been asked for the claim code. So I just presumed that the code had been extracted automatically from my printer during the configuration process.

 

My account is all set up, I have the cartridges with me but nowhere in my account details does it mention the 7 month free instant ink trial I should have got with the new printer. How do I fix this and claim my free 7 month printing trial.

 

Also why do HP make this incredibly difficult taking up valuable customer time.

 

Any help would be appreciated.

 

Thanks

Category:
1 person had the same question
1 REPLY 1

‎01-29-2021 03:35 AM

HP Recommended

@Ig123

 

Welcome to HP Support Community


I would like to help


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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