HP Printer printhead compatibility

[salt1337]

Hello,

I am looking for a printhead replacement for the future, I do own a HP OfficeJet Pro 9730e AiO Wide Format printer and I am also using Instant Ink.

My question is what kind of printhead is compatible with my printer?

I did found one on the internet it's name is HP CR324A but I am unsure about it's compatibility.

Answer would be apprecitated.

Thank you.

[Sneha_01 · Accepted solution]

Hi @salt1337,

We apologize for the inconvenience, but it seems that the issue needs a hardware repair.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

I request you talk to HP Phone Support and they will help you to sort it out as it requires advance support or repair.

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Rachel571 

HP Support