HP Printer quality

[Muin13]

Hello All

Please any technician help me that I change the toner cartridge with new original hp but after two days the copy becomes very light ( bad quality ) and I don’t know what to do please anybody help me .

Sincerely

Muin13

Attached a copy of Demo page, supplies status, windows printer test, config copy.

[Nirvana_95]

Hi @Muin13 

Welcome to the HP Support Community. 

I will help you with the print quality issue. 

I  would suggest you please follow the troubleshooting steps below and let me know the outcome of it: https://support.hp.com/sk-en/document/ish_2281791-2076363-16 

Along with that, update the firmware and let me know: https://support.hp.com/us-en/document/ish_1776648-1643972-16 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Muin13]

Hallo

Thank you allot but I did all these things and it didn't helpful.

[Nirvana_95]

Thanks for your response.

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!