HP Printer

[john2003]

Hi, I would like to suspend my ink supply as my printer no longer works and may need to be replaced, please respond to this email, regards John Hancock

[Raj_05]

Hi @john2003,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To suspend your ink supply for the HP ENVY 4500 e-All-in-One Printer, you'll need to cancel your HP Instant Ink subscription. Here’s how you can do it.

Log in to your HP Instant Ink account:

• Go to the HP Instant Ink website.
• Sign in with your HP account credentials.

Navigate to the Subscription Management:

• Once logged in, go to the “Account” or “Subscription” section.

Cancel or Suspend Subscription:

• Look for an option to manage or cancel your subscription.
• Follow the prompts to cancel or suspend your ink supply.

Confirm the Cancellation:

• Ensure you receive a confirmation email or notification that your subscription has been successfully canceled.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support