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‎01-25-2025 03:04 PM

HP Recommended
Product: HP Smart Tank 6001 All-in-One
Operating System: macOS 12.0 Monterey

lid is very stiff and creaky when attempting to open, and refill ink

Category:
1 REPLY 1

‎11-30-2025 11:27 AM

HP Recommended

Hello Kaizen1140,

 

Thanks for reaching us out.

Note : Please don’t attempt to force the lid if it sticks.

 

>>Power Off & Unplug:

Always turn off the printer and unplug it before working on the lid.
This prevents accidental damage to sensors or internal components.

 

>>Inspect for any dried ink residues, debris etc.

 

Contact HP Support who can direct you on the next course of action over a phone call/Remote session.

 

Regards,

Sharun

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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