HP Smart Tank 515. Out put is wet and smears.

[Jim1500]

HP Smart Tank 515 prints with too much ink. Out put is wet and smears.  Also prints slowly how do I adjust it or fix it?

[Anand_Andy]

Hi @Jim1500,

Welcome to the HP Support Community

I understand you are facing a print quality with your HP Smart Tank 515 printer. Not to worry I will help you to get a resolution to resolve the issue.

Kindly perform the below steps:

Check for ink smears:

• Use the HP Smart app on your Windows or Mac computer to clean smears.
• Make sure your computer is connected to your printer with a USB cable or wireless network.
• Open the HP Smart app, and then select your printer.
• Click your printer, and then click Printer Home Page (EWS).
• Click Print Quality Toolbox
• Next to Clean Smear, click Clean.
• A Rib Smear cleaning in progress message displays, and the printer slowly ejects a blank page.
• Wait until the printer is idle and silent, and then click OK in the app.
• Print another page. If the print quality is unacceptable, continue to the next step.

If the issue persists please refer to this document

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted. 

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