-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP Smart Tank 7301 Print Heads

Create an account on the HP Community to personalize your profile and ask a question
09-01-2024 11:39 AM - edited 09-05-2024 07:38 AM
Hi @IHatePrinters98,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are trying to remove the print heads from your HP Smart Tank 7301, follow these steps:
Turn on the printer: Make sure the printer is powered on.
Open the front cover: Lift the top cover of the printer to expose the printhead area.
Wait for the carriage to move: Usually, the printhead carriage should automatically move to the center when you open the cover, making it easier to access. Since your carriage stops at the far right, try one of these steps:
- Gently move the carriage manually: After opening the top cover, gently move the carriage to the center if it is not locked. Be cautious and avoid forcing it if it feels stuck.
- Power cycle the printer: Turn off the printer, unplug it for about a minute, and then plug it back in and turn it on. This may reset the carriage movement.
- Use the control panel: If your printer has a control panel, go to the "Settings" or "Maintenance" section to find the "Replace printhead" or "Change cartridges" option, which may move the carriage to the center.
Access the printhead: Once the carriage is in the center, locate the blue tab near the printhead. Gently lift the tab to release the printhead.
Remove the printheads: Carefully lift the printhead out of its slot.
If the carriage still doesn't move, there may be a mechanical issue or obstruction preventing it from moving.
Refer to this document: HP Smart Tank 7301 All-in-One User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
09-05-2024 07:40 AM - edited 09-05-2024 07:51 AM
Hi @IHatePrinters98,
Thank you for posting your query, I will be glad to help you.
sincerely apologize for the inconvenience caused
I understand you are trying to remove the print heads from your HP Smart Tank 7301, follow these steps:
Turn on the printer: Make sure the printer is powered on.
Open the front cover: Lift the top cover of the printer to expose the printhead area.
Wait for the carriage to move: Usually, the printhead carriage should automatically move to the center when you open the cover, making it easier to access. Since your carriage stops at the far right, try one of these steps:
- Gently move the carriage manually: After opening the top cover, gently move the carriage to the center if it is not locked. Be cautious and avoid forcing it if it feels stuck.
- Power cycle the printer: Turn off the printer, unplug it for about a minute, and then plug it back in and turn it on. This may reset the carriage movement.
- Use the control panel: If your printer has a control panel, go to the "Settings" or "Maintenance" section to find the "Replace printhead" or "Change cartridges" option, which may move the carriage to the center.
Access the printhead: Once the carriage is in the center, locate the blue tab near the printhead. Gently lift the tab to release the printhead.
Remove the printheads: Carefully lift the printhead out of its slot.
If the carriage still doesn't move, there may be a mechanical issue or obstruction preventing it from moving.
Refer to this document: HP Smart Tank 7301 All-in-One User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.