HP Smart Tank 7306 Printer heads

[AnnMarie1986]

I brought my HP Smart Tank 7306 all in one printer just over 3 months ago and i am now getting Faint lines or missing information on the page I'm printing. Printer says i haven't ran out of Blank ink. I have done Printer head cleans about 20 times and still getting the same issue. How long does the printer heads last for?

[Raj_05]

Hi @AnnMarie1986,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The printheads in HP Smart Tank printers, including the HP Smart Tank 7306, are designed to last for the life of the printer under normal usage conditions. However, several factors can affect their longevity, including print volume, frequency of use, and maintenance practices.

Here are some steps you can take to troubleshoot and potentially resolve the issue of faint lines or missing information.

• Check Ink Levels: Ensure that all ink tanks, including the black ink tank, have sufficient ink. Even if the printer indicates that you haven't run out of ink, it's good to visually inspect the ink levels in the tanks.
• Perform Printhead Cleaning: You mentioned already performing printhead cleaning multiple times. If standard cleaning hasn't resolved the issue, you might want to try a more thorough cleaning process. HP printers typically have an option for deep cleaning or advanced cleaning in their maintenance menu.
• Use Genuine HP Ink Cartridges: Using genuine HP ink cartridges is crucial for optimal performance and printhead longevity. Non-HP cartridges or refilled cartridges may cause printing issues and affect printhead life.
• Check Paper Quality: Ensure that you are using the correct type and quality of paper recommended for your printer. Low-quality or incorrect paper can sometimes cause print quality issues.
• Update Printer Firmware: Ensure that your printer has the latest firmware installed. Sometimes firmware updates include improvements to print quality and reliability.

Regarding the lifespan of printheads, they are typically considered to last for the life of the printer, which can vary depending on usage. For most users, printheads should last several years without issues if the printer is properly maintained and used with genuine HP supplies.

I hope this helps.

Take care and have a good day.

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