HP Smart Tank 7600 Cyan Ink Won’t Print Color

[rckpt]

I have recently experienced an issue with my HP Smart Tank 7600 printer not printing cyan (blue) ink.  I only owned this printer for 2 years and hardly used it.  My warranty expired last October 2025.    I performed the ink head cleaning through the HP app several times. Did not resolve the issue.   The page didn’t print the cyan square box. All other colors printed.   I have removed the color ink head and wipe it gently with a microfiber cloth on the copper back, reset my printer, and performed another ink head cleaning and still will not print the color cyan.  I have full ink levels including cyan.  The odd part is the plastic line that connects the inks to the printer heads has gaps like bubbles, like the ink didn’t make it all the way up the line.  I tried squeezing it but nothing helped.   Any other suggestions would be greatly appreciated. . I am not see paying $79 for a new color ink head when it may be something else.  

[ferRX]

Hi @rckpt 

if your printer is OUT of warranty then you could follow steps in the next video,

Note: also be aware that this video is provided just for information,

and is up to you to take a decision to clean printheads and remove air bubbles.

>> https://www.youtube.com/watch?v=l535MVMHP8M

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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