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‎09-22-2024 05:00 PM

HP Recommended
Product: HP Smart Tank Plus 551 Wireless All-in-One

I have aligned my printer heads, cleaned printheads, ran print quality report & printer status reports and my cyan and yellow colors are still not printing. What can I do?

1 person had the same question
1 REPLY 1

‎09-24-2024 08:00 AM

HP Recommended

Hi @Alicia112 

 

Welcome to the HP support community.

I understand that you are facing an issue with your HP device, I am glad to assist you today.
 

Please check this link for troubleshooting steps , Click HERE

 

Please use HP genuine inks.

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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