HP Smart tank 515. There is enough of all inks. Does not print blue color at all.

[ViktorStak72]

HP Smart tank 515. There is enough of all inks. Does not print blue color at all.

[zoey7886]

@ViktorStak72, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Blue Color Printing Issues on HP Smart Tank 515! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Smart Tank 515 printer is not printing the blue color despite having sufficient ink, follow these troubleshooting steps to resolve the issue:

Check Ink Levels and Fill the Tanks:

• Make sure the ink tanks have sufficient ink levels, especially for the Cyan (blue) color.
• Use genuine HP ink to ensure quality and reliability. Unauthorized inks may affect print quality.

Check the Paper and Print Settings:

• Ensure the paper type matches the print job requirements.
• Verify that the print settings in the application you are using are set correctly for color printing, and that the paper type and quality settings are appropriate.

Clean the Printhead:

• Use the HP Smart app to clean the printhead, which can help resolve issues such as streaks or missing colors.
• Go to the HP Smart app, select your printer, go to the "Print Quality Tools," and choose "Clean Printhead."

Print a Print Quality Diagnostic Page:

• Hold the Copy Color and Resume buttons simultaneously for three seconds to print a diagnostic page.
• Examine the diagnostic page for any print defects such as missing colors or white lines.

Align the Printhead:

• Use the HP Smart app to align the printhead for improved print quality.
• Load plain paper, select "Align Printhead" in the "Print Quality Tools" section of the app, and follow instructions.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,