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‎06-15-2026 02:09 AM

HP Recommended

I bought a printer hp envy 6000e while in Germany and used the 305 cartridge which I had purchased. Now after moving to India, I am unable to use the hp805 cartridge with my printer. Could you please help with my region reset codes. My printer serial number can be provided if needed 

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‎06-15-2026 08:27 AM

HP Recommended

Hi @LeoPrakash 

 

Please, to complete this procedure, you must contact HP in the printer's country of origin and request regionalization for your new location.

Once completed, you will be able to print.

 

Best regards

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‎06-16-2026 12:04 PM

HP Recommended

Hi @LeoPrakash,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 

I'd be glad to help you. Please note that HP Printers use different ink cartridges in different regions, and to use the ink cartridges sold in the current region, we need to change the region settings on the printer.

 

I request you to please get back to me with the following information, so that I can help you change the region settings on the printer.

 

Do you still have the ink cartridges for both regions

Do you have a printer USB cable?

Which OS is on the PC? Is it Windows or Mac?

Do you have the printer's full-feature software and drivers installed on your PC?

 

Hope this helps!

I'm an HP Employee.


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‎06-17-2026 10:53 AM

HP Recommended

Hello,

Thank you for your response. Yes I have all that you have mentioned.

I have a windows OS.

Could you please help me with the next steps.

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‎06-17-2026 02:30 PM

HP Recommended

Hi @LeoPrakash,

Step 2:

 

1) Launch the printer software from the desktop icon or, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.
 

2) Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.
 

3) Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.
 

4) If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.
 

5) Take a screenshot of the screen and send it to me in private.

I'm an HP Employee.


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