HP Tango X printer change region

[Blighty2]

Hi HP,

I moved November 2024 from Australia to France, and changed from ink 804 to 303, and the HP Tango X will not recognise it because I need to change my region. Please can you assist me to change region enabling for ink 303 to be used please?

[Max3Aj]

Hi @Blighty2, Welcome to the HP Support. 

  

I will be more than happy to help you out here. 

  

To perform a printer region reset you need to meet the following conditions: 

  

  

1. You need to have the printer full feature software installed on your computer. 

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to. 

3. Make sure HP Smart App is installed too. 

  

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support 

[Blighty2]

Hi Alden4,

My computer knowledge is very poor, and would like an idiots step by step version please, so I can make the region change please from Australia to France. I am just a computer user unfortunately.

Cheers,

Blighty2

[Max3Aj]

@Blighty2, Thank you for your response,  

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support

[Blighty2]

Alden4,

Plus I do wonder whether the HP Tango X region change is region-locked?

Cheers,

Blighty2

[Blighty2]

Thank you....will give a call to the HP France Support.