• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-27-2022 12:20 PM

HP Recommended
Product: HP Tango
Operating System: macOS 12.0 Monterey

Hi

 

I have a HP Tango printer that didn't come with setup cartridges. Ive inserted a genuine HP XL 303 cartridge, but the HP software keeps asking for a SETUP cartridge. Can you please tell me how to override this?

 

-Raja

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2022 04:58 AM

HP Recommended

@Raja1232

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, and I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎08-16-2022 04:58 AM

HP Recommended

@Raja1232

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, and I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎08-16-2022 05:01 AM - edited ‎08-16-2022 05:01 AM

HP Recommended

No message in my inbox, yet. Are you sure you sent it?

Screenshot 2022-08-16 at 12.00.18.png

Was this reply helpful? Yes No

‎08-16-2022 05:35 AM

HP Recommended

@Raja1232

 

I have sent the private post again.

Please check the mailbox icon at the top-right corner of this screen.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.