HP Tank series 310, even after head alignment and cleaning, doesn't print colors properly. Ink full.

[Nayek]

HP Tank 310 series, not printing color in spite of multiple alignments and cleaning. Ink is in sufficient quantities. Should i change the head as it was bought around 2020.

[Jay_G24]

Hi @Nayek,

Welcome to the HP Support Community

I'd like to help!

I understand you are facing a print quality issues.

If you have already performed the steps from the document Black Ink Not Printing and Other Print Quality Issues and the issue persists, it could be a hardware failure.

I've sent you a private message with further instructions to get this issue sorted.

• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[anujkairati]

Hi ,

I am also facing the same issue with my HP printer. Please assist me in resolving this issue.