HP deskjet 3752 prints blank

[crabbyharry]

printer prints blank have done cleaning tools still prints blank

[A_Gayathri]

Hi @crabbyharry,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP DeskJet 3752 All-In-One Printer is printing blank pages despite using the cleaning tools, there are several potential issues and troubleshooting steps you can follow:
 

Troubleshooting Steps

Check Ink Levels:

• Ensure that the ink cartridges are not empty. You can check the ink levels through the HP Smart app or the printer software on your computer.

Reinstall Ink Cartridges:

• Turn on the printer.
• Open the ink cartridge access door.
• Remove and reinstall the ink cartridges to ensure they are properly seated.
• Close the ink cartridge access door.

Perform a Hard Reset:

• Turn on the printer.
• While the printer is on, unplug the power cord from the back of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn on the printer.

Run a Print Head Cleaning:

• Open the HP Printer Assistant on your computer.
• Navigate to the maintenance section and select “Clean Printhead”.
• Follow the on-screen instructions to complete the cleaning process.

Print a Test Page:

• Print a test page to see if the issue persists.
• If the test page prints correctly, the issue might be with the document or print settings you were using.

Update Printer Firmware: Update the firmware on an HP printer

• Ensure your printer firmware is up to date. You can check for updates using the HP Smart app or the HP support website.

Check for Printhead Issues:

• If the printhead is clogged or damaged, it can cause printing issues.
• You may need to clean the printhead manually. Refer to the printer's user manual for instructions on how to do this.

Use Genuine HP Cartridges:

• Ensure you are using genuine HP ink cartridges, as third-party cartridges may not work correctly.

Align the Printer:

• Sometimes alignment issues can cause print problems. Use the HP Printer Assistant or HP Smart app to align the printer.

Refer to this document: HP DeskJet 3752 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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