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‎10-07-2020 05:38 AM

HP Recommended
Product: HP Deskjet Ink Advantage 3635
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I live in the Philippines and my sister bought this printer from Dubai, UAE and brought it here in the Philippines. I installed an Original Genuine HP Ink 680 (instead of HP 652) that I bought in a local store here in the Philippines, the original box indicated that it was for this printer, but still it is incompatible. Can you please help me make this work? Please send me an email. Thank you.

 

Mike

jmkintanar@gmail.com

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-09-2020 08:08 AM

HP Recommended

@JanMichael8

 

I have already responded to your private message with the steps to perform the region reset. Kindly check the same. You may get back to us in case you need further assistance.

KUMAR0307
I am an HP Employee

View solution in original post

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7 REPLIES 7

‎10-07-2020 07:44 AM

HP Recommended

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne... 




My profile on LinkedIn

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‎10-09-2020 03:17 AM

HP Recommended

Sent a message to HP Support two days ago but still no reply.

 

Any HP Support Personnel here that can help me? Please message me ASAP. I need to print important documents this week.

 

Thank you.

Was this reply helpful? Yes No

‎10-09-2020 08:08 AM

HP Recommended

@JanMichael8

 

I have already responded to your private message with the steps to perform the region reset. Kindly check the same. You may get back to us in case you need further assistance.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎10-14-2020 09:42 AM

HP Recommended

Hi Kumar,

 

I followed all your instructions and sent the details needed in private message. I will wait for your reply.

 

Thank you.

 

Mike

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‎10-14-2020 08:54 PM

HP Recommended

Hi, I received the codes via private message and followed the instructions but when I entered, it shows "error, please try again".  Please help. Thank you.

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‎10-15-2020 09:10 PM

HP Recommended

Hi I think there might be a typographical error on the code. Can you please resend the code just to be sure? Thank you

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‎10-16-2020 09:20 PM

HP Recommended

Hi everybody! Just want to let you know that the new set of codes worked. If you guys experiencing codes that fail, just request for new ones. Thank you very much Kumar!

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