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‎08-14-2024 09:18 PM

HP Recommended

I have a problem since I clean the cartridge and when I put it back, my printer's power button don't turn into white light so it means it's not online or open. The only light that I saw is the red light. I don't know whst to do.

IMG20240815110540.jpg

 

Category:
1 REPLY 1

‎08-17-2024 07:30 AM

HP Recommended

Hi @hopie004,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Please perform the steps from this document and see if that helps based on the blinking lights. 

 

Try updating the firmware. Click here

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”

Nal_NR-Moderator
I am an HP Employee

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