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‎12-14-2024 10:55 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have HP Envy 5660 All-In-One printer.  When we first purchased this printer, it would take HP 61 or HP 62 ink cartridges. Now it won't take HP 61 any more. Did HP change the 61 ink cartridge in some way that made it incompatible? Is there a way to get my printer to take a 61 again so I can use the one I have at least long enough to print one document?

Category:
1 REPLY 1

‎12-16-2024 04:52 AM

HP Recommended

Hi @diguser,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I am afraid not. Have you changed your region/country?

 

The cartridges supported for your printer is as shown below. 

 

 

Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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