HP instant ink

[Crazyfoxali]

I bought this printer 3 months ago and barely use it. I had just assumed that at the very least, the ink cartridges that came with it were mine. I print an average of 10 pages a month, if that. I also don't keep it connected to the internet because I don't have wifi. I use my Hotspot from my phone when needed. Now I am getting messages on my email saying that they can't detect my printer, suggesting that the ink cartridges won't work if I don't keep it connected to the internet. The original cartridges should last at least a year at my current rate of usage. Are they really going to sabotage my printer so it won't work to force me to use their instant ink program that I don't need? I bought the printer, and any other time I purchased a printer from any company it came with ink cartridges, certainly they weren't timed and didn't auto lock. Is this legal? This feels like the ink cartridge mafia or something trying to force me to pay "insurance" for me to stay in business. Feeling pissed off.

[Dragon-Fur]

@Crazyfoxali 

I cannot discern from your description whether or not you signed up for the optional Instant Ink Subscription service.

If you did subscribe to Instant Ink, the following is relevant to your situation:

All ink cartridges that are activated as part of the subscription - for example, those in the printer at the time you subscribe to the Instant Ink Service - become and remain the property of HP.

All Instant Ink / Subscription ink cartridges that are sent to you during the active subscription remain the property of HP.

If you have subscribed, then the printer must be connected to the Internet (Web Services) so the service can monitor ink usage and be able to send ink when the printer notifies the service that ink is needed.

 HP Instant Ink Support - Website

>>  How Instant Ink works

====================================

True - If have you subscribed to an Instant Ink plan but you don't use the printer regularly, the benefits of such a service are negated.

Subscribed?

Want to cancel?

++++++++++++++++++++++++

Instant Ink Support Website

  HP Instant Ink Support - Website

Change Country / Region as needed

Scroll down to find phone contact information

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities 

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

 Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

============================================

What else?

If you did not subscribe to Instant Ink, then check you ink levels - it might be time to purchase and replace depleted supplies.

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"