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‎03-14-2023 06:11 AM - last edited on ‎03-16-2023 10:31 AM by

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw

I cannot use my Xerox cartridges - the are compatible but HP says nio. No good HP support refuses to help me even though they can . 

Category:
1 REPLY 1

‎03-16-2023 08:47 PM

HP Recommended

Hi @JMSWE 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartridge issues.

 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it is not working. Try a different cartridge supplier and check if that works.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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