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HP OfficeJet 5252 All-in-One Printer

I have been using the large capacity ink cartridge No. 63XL for my HP 5252 Office Jet Printer. Ran out of ink. Purchased another HP brand 63XL cartridge. It does not fit the printer. Also have been using these without the tricolor ink cartridge (empty bay) for a year now. All of a sudden not only does the 63XL cartridge not FIT the printer but the printer error message is that a cartridge is "missing." HELP!! I cannot afford to buy a new printer (and this one's not that old!)

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@Hobby_Dog

 

Welcome to the HP Support Community.

 

I'd love to help.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

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Thanks!


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