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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hello @Bonnie-L ,
Welcome to the HP Support Community!
Take a photo with your cell phone, transfer it to the computer and then upload here, click on the icon "Insert photos", "Set format = Large", original size at least 200 KB.
But before you must remove or delete the personal data and printer serial number on the printout.
@Bonnie-L wrote:I purchased new toner cartridges for my printer. The print quality is terrible.
If you are sure that this new cartridge is causing the problem, then claim this cartridge.
Hope this helps! Keep me posted.
Andr-1611
I'm not an employee of HP, I'm as volunteer here.
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