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‎03-17-2022 10:03 AM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer
Operating System: macOS 12.0 Monterey

I use iMac with Monterey 12.2.1 operating system - with HP OfficeJet Pro 6968 all in one printer.  The colors are no longer coming out correctly. When I clean my printheads ALL of the colors come out correctly. However, when I try to print a color - such as green - that combines the colors - I am not getting the green. How can this be fixed?

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3 REPLIES 3

‎03-22-2022 02:40 PM

HP Recommended

@RudyBooty

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Are you able to copy well?

 

Let us know 🙂

 

Thanks!

 


I am an HP Employee

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‎03-23-2022 10:03 AM

HP Recommended

Thanks for responding.  No, the colors don't come out correctly when I copy either.  Sigh...

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‎03-26-2022 05:26 AM

HP Recommended

Do you've another set of color ink?


I am an HP Employee

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