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Microsoft Windows 10 (64-bit)

HP printed bad quality page because of lake of ink, but instant ink still count it as valid usage.

1 REPLY 1
HP Recommended

Hi Joe20304050,

 

Welcome to the HP!


I understand that you are facing issue with instant ink.

 

Since i do not have any details about your account, This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support. 

 

Please check the mailbox icon at the top-right corner of this screen.I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

 

Cheers.

Raj

Raj2111
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.