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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I bought a printer 8028e series from hsn , it did come I think so I tried using what I had on hand from my other printer same model. It gives message I need starter ink. I contacted hsn they told me to contact hp which I did andtey haven’t sent me any ink. So I guess I have a very expensive Paper weight, 

2 REPLIES 2
HP Recommended

It is looking for the setup cartridges.  Did HSN provide the setup cartridges?  If  not, it is possible to bypass the setup cartridge requirement

 

Click the below link to read about HP setup cartridges.
What are setup cartridges?


7155 8210 7200 7255 7858 7830 5222 7800 6975 8710 8035 8715 8028 6930 b210a and OfficeJet 9730e bypass code

So on the printer screen you see * and # to bypass it

I tap * # * *

I open the printer access door and close it again. This method helped me bypass the setup cartridges and now the printer is fully functioning.

 

SORRY: ABOVE FOR PRINTERS WITH NO CONTROL PANEL.

 

I found the above info somewhere on the web long ago.  If it works let me know!!!

 

In addition, you will need genuine HP ink cartridges if you do not have the original setup cartridges.

 

General ink cartridge help

Non HP ink can be used on this list of HP printers.
The below type is unlikely to work.

BeemerBiker_0-1762451377259.png

--------------possibly one of these videos, please let me know so I can update my bypass list--------------


This bypass video might work or possibly this one

 


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HP Recommended

I purchased my HP 8028e from HSN and it was missing the startup ink cartridges. In the past I reached out to HSN they told me to contact HP which I did, but as of yet I still haven’t had any luck getting it setup because HP didn’t send me a complete setup, I tried using some I had on hand from another printer I have same printer, is there anything I can do to bypass using the starter in cartridges? Otherwise I have an expensive paper weight 

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