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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP6600 printer won't print blue ink

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07-24-2022 10:49 PM
My HP Officejet 6600 printer will not print blue ink. Have tried all troubleshooting options and also replaced cyan cartridge.
07-25-2022 03:26 AM
Hi,
first: Sorry for my bad english.
Maybe I ve got the same problem. Instead of blue I am getting magenta lines all over my printed picture.
Did you try to print a report page or something like that? When I m printing a report page all colors are fine.
There is also no problem when I am printing via my smartphone (no driver installed).
That´s the reason why I believe it s not a hardware but a software problem
I called support two times, but nobody was able to help me.
08-03-2022 01:19 PM
@XantheV and @EMKASSEL
Welcome to the HP support community.
I understand that you are getting print quality issues, I am glad to assist you.
If that copies fine, this seems to be a driver issue.
Follow the below steps to fix the issue:-
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again
Download and install printer full feature driver
Click here to download
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee