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11-18-2021 10:59 AM
Hello,
I currently cut stickers with a Cricut and my cuts are uneven, but after doing much problem solving and trying it out with my husbands printer, I have narrowed the issue down to the HP printer.
My issue is this. I print a full 8.5x11 page from Inkscape and then I put that on my Cricut mat to cut. The HP is printing a 1/4 border on the 8.5x11 inch paper and resizing my image to fit within the border, but I need it to print the full size of the page with no border. I cannot find any settings within Inkscape or the computer printer control panel settings. It has begun adding this border to anything I print, which is causing issues for anything I do with the cricut.
11-21-2021 09:22 AM
Welcome to the HP Support Community.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee