I've tried everything I can think of and find to do. My printer does not print true black from any source. Every print comes out with a bit of a sort of purple tint...definitely not black, white, and gray. Help please! Thanks
Sorry for the delay, I had to wait for more cartridges. No it does not copy or print in true black, grey or white. Everything has a red to almost purplish cast to it. I went through the document and did everything with no difference. Please note..if I did not mention it..I did not have this issue with my older HP printer but I sure do with this new one. I am concerned enough to not continue with my printing project until I have another printer....but if I have to buy another it will not be an HP. I have always used HP for my photos and color work.
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